Computer Literacy & Internet Knowledge Test

Chris Apps • 1 August 2024

Computer and Internet Proficiency Evaluation

The Computer Literacy and Internet Knowledge Test (CLIK) is an assessment of basic computer skills. It measures a person’s proficiency with using Internet browsers and common desktop applications, such as email, chat and word processing programs.


The test consists of three 3-minute task-oriented simulations, followed by ten multiple choice questions covering knowledge of internet browsers, basic cybersecurity, calendars and universal operating system features. Since it is designed as a test of the kind of basic computer literacy that is required in many work environments, it can be used for any position which requires basic computer skills, such as receptionists, customer service representatives, medical billers, data entry clerks, administrative assistants, and more.


The CLIK test has been extensively validated for a wide range of positions that require basic computer knowledge. The test is highly correlated with job performance in such roles. Individual results on the CLIK have also been demonstrated to be highly reliable and consistent.


Ideal for a range of roles that require basic computer skills such as receptionists, customer service representatives, medical billers, data entry clerks, administrative assistants, and more.


We have been using the Computer Literacy & Internet Knowledge Test Suite from Criteria for many years and we are pleased with the results, as are our clients.


Fermion specialises in psychometric testing for recruitment. Please contact Fermion to discuss how the CCAT, or any other psychometric test, can help with you your recruitment decisions.

About the Author:

Christopher Apps is an Organisational Psychologist and the owner of Fermion. He stays updated on the latest psychology research and shares evidence-based insights.

 

The focus of Fermion is "Psychometric Testing for Recruitment" and "Recruitment to Retention: How to select good staff and keep them". If you would like to learn how to select good staff and keep them, please feel free to contact us at Fermion.


“Learn from the mistakes of others. You can’t live long enough to make them all yourself.”

Eleanor Roosevelt.

Recent Posts

Graphic with a large monitor and two cartoon male figures looking at it curiously.
by Chris Apps • 27 October 2026
Discover how psychometric testing complements structured interviews, reveals useful candidate insights and helps employers make more informed recruitment decisions.
A note pad with a ticker that says
by Chris Apps • 20 October 2026
Attention to detail matters, but how can employers assess it? Discover practical ways to identify candidates who demonstrate accuracy rather than simply claim it.
Clip board  with psychometric testing results on it.
by Chris Apps • 12 October 2026
Poorly administered psychometric testing could cause you to reject excellent candidates. Learn how a structured testing process supports better hiring decisions.
AI recruitment selection concept with claw machine choosing candidate from crowd of candidates
by Chris Apps • 6 October 2026
A mediocre hire may quietly cost your business for years. Discover why better recruitment decisions need to prevent average hires as well as obvious mishires.
Four white cubes displaying icons for listening, speaking, reading, and writing skills.
by Chris Apps • 29 September 2026
Good candidates can interview well, but can they do the work? Skills testing adds objective evidence to recruitment before you make the final hiring decision.
A hand interacting with a glowing HR dashboard in futuristic graphic style on a dark background.
by Chris Apps • 24 September 2026
Great recruitment is not just about today’s vacancy. Learn why future capability, adaptability and psychometric testing can improve hiring decisions.
A graphic with the symbols from Microsoft's big 3 - Excel, Word and PowerPoint.
by Chris Apps • 16 September 2026
Skills testing can verify current competence, but better recruitment decisions also consider cognitive ability, personality and evidence from multiple sources.
A graphic with the words
by Chris Apps • 10 September 2026
Reference checks can add useful evidence, but they are biased and imperfect. Learn how to use them without giving weak evidence too much influence in hiring.
A job candidate being interviewed by a panel of four.
by Chris Apps • 1 September 2026
Interviews should not do all the work. Screening, testing and gathering evidence first can reduce bias and help organisations make better hiring decisions.
3 job candidates waiting for an interview
by Chris Apps • 27 August 2026
Better hiring decisions come from a disciplined recruitment process that standardises assessment, informs candidates and combines multiple sources of evidence.
Show More